Privacy Policy
Last updated: 23 September 2026.
Identity and Role of the Data Controller
clipperly acts as the data controller for the personal data processed through this website. We are responsible for determining the purposes and means of processing your personal data in connection with our media feed services, including professional video operations and live signal management. Our registered office is at The Warehouse, 3 Js Nursery, Smarts Heath Road, Woking GU22 0RG, United Kingdom. For any queries regarding data protection, please contact us using the details provided on our Contacts page or by emailing [email protected].
Scope of This Privacy Notice
This notice applies to all visitors to our website who interact with our services, whether they are individuals in the United Kingdom or elsewhere. It covers data collected when you browse our site, submit enquiries via the contact form, or engage with our media distribution offerings. It does not cover third-party websites linked from our pages.
Categories of Personal Data and Sources
We collect personal data such as your name, email address, and any message content submitted through the contact form. Additional data may include technical information like IP address, browser type, and device identifiers obtained automatically through server logs. Sources include direct input from you, cookies placed on your device, and analytics tools used to monitor site performance.
Purposes of Processing and Legal Bases
We process data to respond to enquiries, provide information about our video feeds and broadcasting services, and improve site functionality. The legal basis for responding to contact requests is legitimate interest in maintaining business communications. For marketing communications where applicable, consent forms the basis. Technical data processing relies on legitimate interests in ensuring site security and performance under UK GDPR and the Data Protection Act 2018.
Requirement to Provide Data and Consequences
Providing contact details via the form is voluntary but necessary to receive a response to your enquiry. Failure to supply required information may prevent us from addressing your query effectively. Technical data is collected automatically and cannot be avoided while using the site.
Cookies and Similar Technologies
Our site uses cookies and similar tracking technologies to enhance user experience and gather usage statistics. Details of the specific cookies employed, their purposes, and your options for managing them are set out in our separate Cookie Policy, which is accessible via the site-wide cookie banner.
Processors, Recipients and Legal Disclosures
We engage service providers such as hosting companies, analytics platforms, and email delivery services to support our operations. These processors are bound by contracts requiring appropriate safeguards. We may disclose data where required by law, such as in response to court orders or regulatory requests from UK authorities.
International Transfers
Some of our service providers may be located outside the United Kingdom. In such cases, we ensure appropriate safeguards are in place, including standard contractual clauses approved under UK GDPR, to protect your data during transfer and subsequent processing.
Retention Periods
Contact form data is retained for a period of two years after the last interaction to handle follow-up enquiries and maintain records. Technical logs are kept for up to twelve months for security and troubleshooting purposes. Retention decisions are based on legal obligations, business needs, and the principles of data minimisation.
Security and Data Minimisation Practices
We implement appropriate technical and organisational measures to protect personal data against unauthorised access or loss. These include encryption for data in transit and restricted access controls. We collect only the minimum data necessary for the stated purposes and regularly review our practices to avoid excessive retention.
Data Subject Rights and How to Exercise Them
Under UK GDPR you have rights to access, rectification, erasure, restriction of processing, data portability, and objection. To exercise these rights, please submit a request via the contact form on our Contacts page or email [email protected]. We will respond within one month, subject to verification of your identity.
Right to Withdraw Consent and Object to Marketing
Where processing is based on consent, you may withdraw it at any time by contacting us. You also have the right to object to direct marketing and any profiling activities. Opt-out requests can be made through the contact form or by emailing [email protected].
Right to Complain to the Supervisory Authority
If you are dissatisfied with our handling of your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority. Contact details for the ICO are available on their official website.
Children and Age Restrictions
Our services are intended for professional users in the media and broadcasting industry. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that data has been collected from a child without appropriate consent, we will take steps to delete it promptly.
Automated Decision-Making and Profiling
We do not engage in automated decision-making or profiling that produces legal or similarly significant effects on individuals. Any analytics used are for aggregate site improvement purposes only.
Changes to This Policy
We may update this privacy policy to reflect changes in law or our practices. The effective date of the current version is 23 September 2026. Continued use of the site after updates constitutes acceptance of the revised terms.